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About MCS

About MCS

Who We Are

Management Consulting Services (MCS) works successfully with nonprofit organizations and governing boards to develop roadmaps for organizational improvement. Recently, MCS delivered the following assistance to individual organizations or collaborative initiatives.
Strategic Operations Planning
• Redesign of operations and governance for environmental advocacy organization experiencing dramatic growth. MCS provided a plan which allowed the organization to continue on a growth trajectory.
•.Development of a partnership process and operating agreement for three organizations collaborating on diversity and workforce development issues. The agreement led to a joint proposal which was fully funded.
• A board integration process to accommodate differences in governance and culture for two recently merged human service organizations.
Strategic Technology
• A technology plan for a multi site organization which resulted in cost savings and new approaches to meeting the organization’s strategic intent.
Outcome and Impact
• A comprehensive evaluation system for a mentor based program with several thousand clients, providing the organization with a mechanism for demonstrating value to funders and insuring relevance to their clients through ongoing customer feed back. .
• Benchmarking models for a public policy organization to evaluate alternatives for its own organizational growth.
Additional Services – Market Research, Fundraising, Board Facilitation
• Redesign of grant writing process for a multi state youth organization, leading to more effective planning and increased frequency of successful proposals.

• Market research for an arts consortium evaluating demand for a service to associated arts groups. The research led to a successful fund raising effort for the consortium.

• Facilitation of a Strategic Planning retreat for board of conservation organization identifying priorities for the next five years.

Our Approach
The MCS approach is both intense and practical. A typical engagement starts with a comprehensive organizational assessment which includes a review of finances, governance, operations and technology as they relate to strategic intent and organizational mission.

This comprehensive approach reflects the belief that a reflective review of how an organization works on a day to day basis in relation to its mission is essential to moving forward to realizing the mission.

MCS Staff Profiles

Jan BeavenJan Beaven, Practice Leader, Strategic and Operations Planning

Jan has spent over 13 years in management consulting and has also held senior positions in financial and hospital software companies. A veteran of two other management consulting firms, Jan has led large scale corporate change efforts within mutual funds, insurance companies and banks. Her skills include strategic and business planning, operations improvement and organizational design. In the nonprofit sector, Jan’s clients have included arts and cultural institutions, environmental organizations, educational groups, youth agencies and a state-wide United Way affiliate. Jan was the founding director of the Lower Hudson Conference of Historical Agencies and Museums in New York State. She is also on the board of First Night Boston, Inc. and on the overseers of Mt. Auburn Hospital. She holds an M.Ed from the University of Pittsburgh and an MBA from the Olin Graduate School of Business at Babson College.

Phone: (617) 372-9400 ext. 104

Direct Dial: (617) 600-3381

Email: jbeaven@managementconsultingservices.org

 

David Clark, Information Technology Director

Prior to joining MCS, David did web and database development for multiple federal and state grants while at the Institute of Community Inclusion. Other experience includes consulting with many companies and organizations regarding IT accessibility issues and serving as a member of the design and development team for Bobby -- the first tool developed to assess website accessibility. David received his BA in cognitive science and rhetoric from the University of California, Berkeley.

Email: dclark@managementconsultingservices.org

 

Gene LeeGene Lee, Practice Leader, Program Development and Planning

Prior to MCS, Gene was at Building Excellent Schools as the Associate Director for the Fellowship program. In that position, he trained and coached up to 15 aspiring charter school leaders in the areas of educational program design, financial management, budgeting, fundraising, and strategy. Other positions he has held include National Manager for Citizen Schools where he provided technical assistance, training, coaching, and strategy for Citizen Schools campuses in Massachusetts, New Jersey, Texas, and California; Director of Grants Management for the Nellie Mae Education Foundation, a $450 million philanthropy; Program Coordinator of Academics for Changing Times, an AmeriCorps program operated by Cambridge Community Services; and Director of Kansas City Summerbridge. He has also taught seventh grade English and Asian-American and Ethnic Literature in Kansas City, MO. Gene holds a Master of Public Administration degree from the Daniel J. Evans School of Public Affairs of the University of Washington, and a Bachelor of Arts from the University of California, Berkeley.

Phone: (617) 372-9400 ext. 103

Direct Dial: (617) 600-3371

Email: glee@managementconsultingservices.org

 

Maureen Pompeo, Senior Advisor

Maureen has over 25 years of experience in senior management positions
in the public and private sectors. Prior to joining MCS, she worked with large nonprofits to structure and manage collaborative relationships as well as improve internal operations. She is deeply involved with a number of community organizations and has served in significant volunteer leadership roles including as past President of both the Bunker Hill Community College Foundation and the Massachusetts Association for Mental Health. She currently serves as the Provider
Representative to the Department of Public Health, Public Health Council, is the Consumer Representative to the State Medical Ethics Committee and is on the boards of the University of Massachusetts McCormick Institute's Center for Social Policy, Project Hope, the Justice Resource Institute (JRI) and RAW Art Works . She holds an M. Ed and an MBA and is working on a graduate degree in religion. She also has two post graduate certificates in operations management.

Phone: (617) 372-9400 ext. 106

Direct Dial: (617) 600-3378

Email: mpompeo@managementconsultingservices.org

 

Steve RockwellStephen Rockwell, Executive Director

Practice Leader, Strategic Technology

Steve is currently responsible for the Networked Nonprofit, a new initiative which aims to increase the overall use of emerging internet technologies to advance the effectiveness of nonprofits. An experienced consultant, Steve founded and managed a nonprofit technology consulting practice at United Way of Southeastern Pennsylvania in Philadelphia. Significant projects included working with corporate partners, government, and community organizations to build the first wireless neighborhood networks in the country, providing internet connection to the low-income communities. Steve received a BS in policy analysis and management from Cornell University, an MBA from the MIT Sloan School of Management, and an MPA from Harvard University’s John F. Kennedy School of Government.

Phone: (617) 372-9400 ext.101

Direct Dial: (617) 600-3377

Email: srockwell@managementconsultingservices.org

 

Gayathri Tirthapura, Practice Leader, Evaluation and Outcome Systems

Gayathri leads the Evaluation and Outcome Systems Practice at MCS. Her skills include outcome measurements, program and formative evaluation, grant writing, technology for non-profits and educational technologies. Prior to joining MCS, her clients have included WGBH, ACCION and Peabody Essex Museum for whom, she has designed and conducted several evaluation studies. Previously, she has also spent 9 years in the corporate sector where she held both technical and managerial roles for companies like Cisco, Motorola and Freescale Semiconductors. She holds a Master of Education degree from Harvard University and a Master of Science degree from Stanford University.

Phone: (617) 372-9400 ext.107

Direct Dial: (617) 600-4589

Email: gtirthapura@managementconsultingservices.org

 

Tina YoonChristina Yoon, Practice Leader, Development

Tina brings a broad-based experience in development to MCS, which includes formulating development plans, writing grants to foundations, securing corporate partnerships, soliciting major gifts, developing communications and marketing strategies, planning events and recruiting and managing volunteers. Although educated as a scientist, she found her skills translated well to the world of development and focused on fundraising for education and health care. Tina joined the MIT Office of Corporate Relations to help companies explore sponsored research opportunities through the Industrial Liaison Program. She subsequently worked on a capital campaign for the MIT Center for Cancer Research's new cancer engineering institute. As a consultant, she helped secure foundation grants for research and programs at Beth Israel Deaconess Medical Center and also established a development program for the Lee Academy Pilot School, a Boston Public elementary school in Dorchester. She obtained a B.S. in biochemistry from Yale, a Ph.D. in biology from MIT and worked as a researcher in the pharmaceutical industry for several years before moving into development.

Phone: (617) 372-9400 ext.102

Direct Dial: (617) 275-4275

Email: cyoon@managementconsultingservices.org

 

Sia LelanoSia Lelano, Office Manager

Sia majored in accounting at the University of Kankan in Guinea. Since arriving in Boston, she has studied English and accounting and bookkeeping practices of the United States. Following an internship at the Massachusetts Department of Conservation and Recreation, Sia joined MCS as office manager.

 

Phone: (617) 372-9400 x105

Direct Dial: (617) 275-5740

Email: slelano@managementconsultingservices.org

MCS Board of Directors

Alan Wichlei, Chair
Issacson, Miller
Lorraine Baugh, Secretary
Lina Park Community Development Corporation
Harriet Tolpin
Workforce Development Specialist
Lena Haas
Fidelity Investments
Gene Lee
Building Excellent Schools
Wanda McClain
Brigham and Women’s Hospital
Laurie Pascal
Beth Israel Hospital
Thaleia Schlesinger
Thaleia Schlesinger and Associates
Kathy Tullberg
Massachusetts Community and Banking Council

Contact Us

Management Consulting Services is located at:

6 Beacon Street

Suite 415

Boston, MA 02108

Phone: 617-372-9400

Fax: 617-372-9494

Located one block from the Park Street "T" Station.

Staff Contact:

Jan Beaven
jbeaven@managementconsultingservices.org

Strategy and Operations

Phone: 617-372-9400 ext. 104

Direct Dial: 617-600-3381

David Clark

dclark@managementconsultingservices.org

Information Technology Director

Gene Lee
glee@managementconsultingservices.org

Program Development

Phone: 617-372-9400 ext. 103

Direct Dial: 617-600-3371

Maureen Pompeo
mpompeo@managementconsultingservices.org

Senior Advisor

Phone: 617-372-9400 ext. 106

Direct Dial: 617-600-3378

Stephen Rockwell
srockwell@managementconsultingservices.org

Executive Director

Strategy and Technology

Phone: 617-372-9400 ext. 101

Direct Dial: 617-600-3377

Gayathri Tirthapura
gtirthapura@managementconsultingservices.org

Evaluation and Outcome Systems

Phone: 617-372-9400 ext. 107

Direct Dial: 617-600-4589

Christina Yoon
cyoon@managementconsultingservices.org

Development

Phone: 617-372-9400 ext. 102

Direct Dial: 617-275-4275

Sia Lelano
slelano@managementconsultingservices.org

Office Manager

Phone: 617-372-9400 ext. 105

Direct Dial: 617-275-5740

Funding Partnerships 1997 - Present

Arthur M. Blank Family Foundation
Associated Grants Makers
Balfour Foundation
Blue Cross Blue Shield of Massachusetts Foundation
The Boston Foundation
Citizens Bank
Clipper Ship Foundation
Edwin S. Webster Foundation
Fidelity Foundation
Fireman Charitable Foundation
Fleet Charitable Trusts
FleetBoston Financial Foundation
Hyams Foundation
Kellogg Foundation
Massachusetts Department of Public Health
Nellie Mae Education Foundation
Ratshesky Foundation
Rockefeller Foundation
State Street Bank
United Way of Massachusetts Bay

The board, staff and recipients of services from MCS would like to thank the above organizations for their generous support of mission of MCS.

Past Recipients of Services from MCS

Art and Culture
Community Development
Crimes, Safety and Victim issues
Disability Issues
Education
Environmental
Family and Parenting
Health
Immigrants and Refugees
Recovery Addiction and Abuse
Recreation and Historical
Social Justice
Youth


Art and Culture
American Composer’s Forum
Boston Gay Men’s Chorus
Irish Cultural Center

Community Development
ACT Roxbury
African American Federation of Greater Boston
Allston Brighton Community Development Corporation
Allston Brighton Healthy Boston Coalition
Asian Community Development Corporation
Blackstone Community Center
Boston Cares
Boston Neighborhood Network Television
Chelsea Collaborative
Eagleston Square Mainstreets
Mattapan Community Development Corporation

Crime, Safety and Victim Issues
Asian Task Force against Domestic Violence

Disability Issues
Animals as Intermediaries

Education
Associated Early Care and Education
Boston Full Service School Roundtable
Boston Higher Education Partnership
MathPower program, Northeastern University
National Arts and Learning Collaborative

Environmental
Alternatives for Community and Environment
Boston Greenspace Alliance
Eagle Eye Institute
Environment Northeast
Sustainable Step New England
The Boston Harbor Association

Family and Parenting
Boston Aging Concerns – Young and Old United Inc
Alliance for Young Families
Childcare Resource Center

Health
AIDS Action Committee

Immigrants and Refugees
ACEDONE
Ana Da Hora Workers Center
Asian American Civic Association
East African Alliance
Irish Immigration Center
Somali Development Center
Somali Women and Childrens Association

Recovery, Addiction and Abuse
Victory Programs

Recreation and Historical
Community Boating
Forest Hills Educational Trust
The Esplanade Association

Social Justice
Alternatives for Community and Environment
Association for Haitian Women
Massachusetts Senior Action Council

Youth
Active Girls Initiative
City Stage
Fishtown Artspace
Girl Scouts Patriots Trail Council
Girl Scouts of Eastern Massachusetts
The Young People’s Project

What People Who Have Used MCS Services Say

"We applaud Management Consulting Services for enhancing the effectiveness of human service agencies in this area. Your partnership with the philanthropic community provides solutions to challenges that nonprofits face every day, better enabling them to deliver quality programs and services. The United Way of Massachusetts Bay is proud to support this fine organization whose goals so much mirror our own." Marian L. Heard, President and Chief Executive Officer, United Way of Massachusetts Bay


"[Accomplishments included a] higher degree of shared understanding of basic organizational and management principles; principles of teamwork for managers. A clear, shared understanding emerged among board members. Staff development — which was the focus of the assessment — was achieved."


"We developed good internal systems and clearly defined roles and responsibilities. As a result of this work, we are evolving the agency into one that has staying power. There is an increased sense of confidence in the agency. The Board is also more aware of what it takes to do the day-to-day work. They are more realistic about what is required."


"Without MCS, we would not have achieved the growth and learning at the staff and board level."


"The strategic planning process was excellent. We had never had an organized plan. We never said 'no' to anything. Now, I feel so much more secure, whether I am doing fundraising or staff supervision. We have a game plan."